ABSTRACT
Adopting the model of risk information seeking and processing (RISP) as a theoretical framework, the objective of this study was to investigate the factors that prompted individuals' information-seeking and -processing behaviors during the COVID-19 pandemic in Taiwan. There were two unique aspects in this study: one was to adopt specific emotions to investigate the impact of negative emotions, and the other was to examine the effect of informational subjective norms (ISNs) on information-seeking and -processing behavior. An online survey was conducted by a professional polling company, and a stratified random sampling method was employed, using gender, age, education, personal income, and residential areas as strata to select participants. This study obtained 1100 valid questionnaires. The results showed that (1) risk perception did not exert any significant impacts on respondents' perceived information insufficiency; (2) risk perception exerted a powerful impact on respondents' ISNs, which, in turn, positively affected their information insufficiency; (3) the respondents who experienced fear were found to have a high probability of using a systematic-processing mode, while the respondents who experienced anger were more likely to adopt a heuristic-processing mode to process information; and (4) the use of a systematic-processing mode was positively associated, while the use of a heuristic-processing mode was negatively associated, with information-seeking behavior.
Subject(s)
COVID-19 , COVID-19/epidemiology , Disease Outbreaks , Emotions , Humans , Information Seeking Behavior , Pandemics , Surveys and Questionnaires , Taiwan/epidemiologyABSTRACT
By adopting niche theory, this study compared social media with news media and interpersonal communication regarding their capabilities in satisfying people's information needs of daily use, surveillance, convenience, and information quality during the outbreak of COVID-19. Two methods were adopted to collect data for this study: the first was to conduct 20 intensive interviews, and the second was to administer an online survey by contracting a professional polling company with a panel of 8.8 million members. The stratified random sampling method was used to acquire a representative sample, from which 1100 valid questionnaires were obtained. The results showed that: (1) Social media were superior to traditional news media in terms of its convenience. However, several new types of online news, such as Yahoo news, were able to compete with social media for convenience. (2) Interpersonal communication did not outperform in satisfying individuals' needs for the four gratifications. Nevertheless, interpersonal communication plays the role of social support for individuals.
Subject(s)
COVID-19 , Social Media , COVID-19/epidemiology , Communication , Humans , Information Seeking Behavior , Mass Media , Taiwan/epidemiologyABSTRACT
To underpin the psychological factors for vaccination intention, we explored the variables related to positive and negative attitudes toward COVID-19 vaccination in Taiwan. The data were collected via an online survey platform with a sample size of 1100 in April 2021. We found that people's interpretations of the origin of the virus were relevant. People who tended to believe that the virus was artificially created felt powerless and were more concerned about the possible side-effects of the vaccines, which was negatively associated with their vaccination intention. The source of vaccine recommendation was found to be relevant to vaccination intention. People's vaccination intention was highest if the vaccines were recommended by health professionals, followed by friends and the government, and then mainstream media and social media. The analysis of the demographic variables showed that men tended to be more receptive to vaccines than women. Our findings should provide insights into developing communication strategies to effectively promote vaccination intentions.